Updated: September 1st, 2025
Transcend Services ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, request services, or otherwise interact with us. By using our services, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
Name, address, phone number, email, insurance claim details, and other identifiers you provide to us.
Details related to scheduling transportation or interpretation services, including appointment times, locations, and communication history.
IP address, browser type, and information collected via cookies and similar technologies.
We use personal information for business purposes, including:
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no system can guarantee absolute security.
Depending on your location, you may have specific rights regarding your personal information.
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
We will respond to verified requests within the timeframes required by law.
Our services are not directed to children under the age of 13. We do not knowingly collect information from children. If we become aware that a child has provided us personal information, we will delete it.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
If you have questions about this Privacy Policy or how your information is handled, please contact us with the information above, or click here to use our contact form.
Contact Form